Call Center Representative - Apply Today, Paid Training!
DialAmerica
Charleston, South Carolina
call center
representative
training
call center
growth
management
training
sales
hospitality
hospitality management
customer experience
imagine
critical thinking
March 22, 2023
DialAmerica
Charleston, South Carolina
$11-15/HOUR
Shift: Part-Time or Full - Time Pay: After training, our top agents make an average of $11-$15 an hour \n At DialAmerica your career growth is a priority. \n As a Call Center Rep, you will ensure a memorable customer experience by using needs-based strategies. While working at DialAmerica, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume! \n \nCommunication and presentation\n \nListening, critical thinking, and problem solving\n \nAdaptability and team building\n \nDecision making\n \nGoal setting and time management\n \nConfidence and relevant work experience\n \n The list will continue to grow during your employment with us. Your resume will expand to include skills that lead you on the path to careers in industries like sales, hospitality, management, technology, and beyond. And we will support your professional growth, whether at DialAmerica or beyond. \n Job Responsibilities \n Specific duties for Call Center Representatives: \n \nIdentifying and resolving customer issues using problem-solving skills\n \nUpselling products and/or services to the customer\n \nContinually maintaining a working knowledge of our clients' products, services and promotions\n \nPutting the customer first and remaining polite and professional at all times\n \nDocumenting all customer information, communications and sales in a computer system\n \n Benefits \n Here's just some of what we have to offer: \n \nCompetitive compensation - base salary + incentives the top agents make $11-$15/hr.\n \nFlexible schedules that work around your life \n \nWFH options after 30 days of employment\n \nFlexible pay: direct deposit with daily and weekly options\n \nHealthcare coverage and 401K\n \nPaid on-the-job training\n \n Job Requirements \n Whether you're reinventing yourself or looking to grow at a new organization, you'll feel at home at DialAmerica. This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service. \n The attributes that make a great Call Center Agent include: \n \nWillingness to learn\n \nCompetitive spirit\n \nReliable\n \nEnjoy helping others\n \nAble to communicate with all types of people\n \nFlexible\n \nBackground and/or drug test may be required\n \n ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States. \n At DialAmerica, YOU are the Difference! Apply now! \n WE ARE AN EQUAL OPPORTUNITY EMPLOYER We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification. \n
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